Privacy Policy

Privacy declaration

Olmia Robotics, located at Stephensonstraat 7

4004 JA Tiel, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

https://www.olmia-robotics.nl/

Stephensonstraat 7

4004 JA Tiel

+31344606643

Peter van Olm is the Data Protection Officer of Olmia Robotics He can be reached via peter@olmia-robotics.nl

Personal data that we process

Olmia Robotics processes the personal data that is requested on the website and webshop. This data consists of name and e-mail address for sending newsletters or complete (company) name and address data for formulating and sending quotes and / or purchase agreements.

Special and / or sensitive personal data that we process

Our website and webshop does not collect and process any special and / or sensitive personal data. Our website and webshop are purely and solely aimed at companies, not consumers. Should it nevertheless happen without the consent of parents / guardians that we have collected personal data about a minor, please contact us via info@olmia-robotics.nl and we will remove this information.

For what purpose and on what basis we process personal data

Olmia Robotics processes your personal data for the following purposes:

  • Dealing with your purchase
  • Handling purchases / services if you are a supplier / subcontractor to us
  • Sending our newsletter
  • Being able to call or e-mail you if this is necessary to be able to perform our services
  • Inform you about changes to our services and products
  • Offer you the opportunity to create an account
  • To deliver goods and services to you

Olmia Robotics analyzes your behavior on the website in order to improve the website and to adjust the range of products and services to your preferences.

Olmia Robotics also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

We collect and use the personal data that you provide to us because you have given permission for this or because this is necessary for the protection of our legitimate interests. We process the following data: (organization) name, address and contact details.

If you have a business relationship with us, we will use your data to contact you for purposes that are in the interest of our company. Consider, for example, discussing possible collaboration, providing and obtaining information and maintaining our network.

You are not required to provide us with your personal data. If you do not provide us with sufficient or sufficient personal information, it is however possible that we cannot implement the aforementioned purposes.

Automated decision making

Olmia Robotics does not make decisions on the basis of automated processing about matters that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without a human being (for example, an employee of Olmia Robotics) among them. Olmia Robotics uses the following computer programs or systems:

Office365

We use the services of Office365 for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Office365 has no access to our mailbox and we handle all our e-mail traffic confidentially.

MailChimp

We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for its own purposes. At the bottom of every e-mail that has been automatically sent through our website you will see the "unsubscribe" link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve the service and, within that context, to share information with third parties.

OpenCart

OpenCart is the Open Source e-commerce system on which the webshop is developed. OpenCart places functional cookies. This is done to make using our webshop easy. Think for example of storing products in your shopping cart or remembering your login details during your visit to the webshop. Open Cart stores data that you enter during the creation of your account. This data ends up in a database that is hosted by Antagonist, our Dutch hosting party.

Antagonist

In principle, personal data that you make available to us for the purpose of providing our services is not shared with this party. But Antagonist can (temporarily) be asked to access your data to offer us (technical) support, they will never use your data for any other purpose. Antagonst is obliged on the basis of the agreement that we have concluded with them to take appropriate security measures.

Perfectview

Perfectview is the (Dutch hosted) CRM system in which we keep track of prospect and customer data. This not only records company and personal data, but also customer contact details. Your personal data is stored securely by Perfectview and will never use your data for their own purposes.

Mollie

We use the Mollie platform to handle (part of) the payments in our web shop. Mollie processes your (organization) name, address and place of residence information and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymous) data with third parties in that context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data any longer than is permitted by law.

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for the delivery. It is therefore necessary that we share your (organization) name, address and city details with PostNL. PostNL uses this information only for the performance of the agreement. In the event that PostNL engages subcontractors, PostNL also makes your data available to these parties.

DHL

If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL for the delivery. It is therefore necessary that we share your (organization) name, address and city details with DHL. DHL uses this information only for the performance of the agreement. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.

Exact

We use the services of Exact to keep track of our administration and accounting. We share your (organization) name, address and city details and details regarding your order. This data is used for administering sales invoices. We use the services of Van Herwijnen Kreston to keep track of our administration and accounting. We share your (organization) name, address and city details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored protected. Van Herwijnen Kreston is bound to secrecy and will treat your information confidentially. Van Herwijnen Kreston does not use your personal data for purposes other than those described above.

Cooperation with tax and criminal investigations

In appropriate cases, Olmia Robotics can be held to share your data in connection with fiscal or criminal investigation by the government on the basis of a legal obligation. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

How long we keep personal data

Olmia Robotics does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data are collected.

We keep your data for as long as you are a customer of us, at least the legal retention period of 7 years. This means that we save your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a forget request. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your customer profile and documents that we have produced as a result of your assignment.

Sharing of personal data with third parties

Olmia Robotics does not sell your information to third parties and will only provide it if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. This may occur in connection with the execution of an agreement with you: it may then be that we have to provide your personal data to parties who supply parts, materials and products to us or perform work on your behalf with you. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Olmia Robotics remains responsible for these processes.

Cookies, or similar techniques, that we use

Olmia Robotics only uses technical and functional cookies. In addition, we use analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

Google Analytics

Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to keep track of and get reports on how visitors use the website. We have:

  • concluded a processing agreement with Google;
  • masked the last octet of the IP address;
  • 'sharing data' disabled;

Furthermore, we do not use other Google services in combination with the Google Analytics cookies. If you do not want these cookies to be set, you can install a browser extension for Chrome that blocks this.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by Olmia Robotics and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@olmia-robotics.nl.

To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Olmia Robotics would also like to point out that you have the option to file a complaint with the national data protection authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteit Individual data.nl/nl/contact-with-de-autoriteit- Individual data/tip-ons

How we protect personal data

Olmia Robotics takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact us via info@olmia-robotics.nl